1. I cancelled but you are still billing me.

   This is embarassing. Please submit a trouble ticket and our customer service center will correct the problem immediately.
   
   Thank you for your patience and we apologize for this inconvenience.

1. How do I make my profile inactive?

   You can make your profile inactive by going to the Profile Settings in the "My Account section" of the site.

2. Remove my profile

   You can delete your profile by contacting our support, please ask them by selecting "Remove my profile" on the dropdown.

1. I just signed up and have not received my login information.

   • Your login information was sent to the email address you signed up with.
   • Try checking the spam or junk folder.
   • If you know the email address that you joined with, we can resend the email. :)
   • If you are still having problems, simply contact us.

2. How do I change the email address or password on my account?

   • If you know your login information, simply go to the My Account section of the site.
   • If you do not know your login information, first retrieve your password here and then login to the My Account section of the site.

Contact Information

Other Issues and Technical Support